We believe in simple philosophy that ' Customer Comes First'. Every customer is important to us and so we give equivalent priority to every order we receive. Customer Satisfaction is utmost priority for our company.
Every order you make comes with money back guarantee. So, if you are not satisfied with the product delivered, we will credit your account or refund your money. You need to return the part of the order or whole order to us within 120 days from the date of invoice. These are exclusive of shipping charges.
If you place any customized order as per your requirement that is not listed on the website exactly as per your wishlist, we will try to find it for you. 10% of cancellation fees will be charged on these.
For order of $500 or above
For the orders of 500$ or above, 100% down payment is must. All motors and bike equipments requires full payment at the time of order. 10% of cancellation fees will be charged on cancellationn of order.
Exhaust Pipes and Mufflers
We do not provide warranty on exhaust pipes and mufflers with regard to discoloration or bluing. This effect is caused by tuning characteristic, cam timing, carburettor jetting, overheating and so forth and will not considered manufacturing defect. Once you turn on the ignition of your motorcycle, you be debarded from any refund. Only manufacturing defects are entertained.
Gas tank sealer must be mounted with gas tanks in order for your warranty to be valid. Moreover, we strongly recommend that gas fuel tanks should be fitted and sealed prior painting it in order to eliminate any potential problems.
Seats/Saddlebags/Windshields and other Accessories
These items are non refundable once installed. these items cannot be sold if once used so assure that must be in original condition. You must be caution before mounting seats, saddlebags, windshield and other accessories to check fitment.
For further query regarding any product, service, delivery or more CONTACT US via telephone +91 9891148061 or write us @ www.royalenfieldking.com/index.php?route=information/contact